9piso Terms and Conditions

You must be at least 21 years of age and a resident of the Philippines to register and use the 9piso platform. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each person is permitted to hold only one active account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected]. 9piso reserves the right to verify your identity at any time and to request supporting documentation as part of our account security procedures.

All transactions on the 9piso platform are processed in Philippine pesos (PHP) using local payment channels available to Filipino players. Deposits are credited to your account balance upon successful confirmation from the payment provider. Withdrawal requests are subject to identity verification and must be made to a payment method registered in your own name. 9piso does not charge platform fees on standard deposits or withdrawals, though your payment provider may apply their own charges. We reserve the right to place a temporary hold on withdrawals pending verification of account activity in accordance with our security and compliance obligations. Any funds deposited in error or obtained through fraudulent means may be reversed without notice.

The 9piso platform is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawfulactivity. You are prohibited from using automated tools, bots, scripts, or any software designed to manipulate game outcomes, exploit platform vulnerabilities, or gain an unfair advantage over other players. Collusion, match-fixing, chip dumping, and any form of coordinated abuse across multiple accounts are strictly forbidden and will result in immediate account suspension. You must not attempt to reverse-engineer, copy, or redistribute any part of the 9piso platform, its software, or its content without express written permission. Any attempt to launder funds through the platform or to use 9piso for any activity that violates Philippine law will be reported to the relevant authorities. We reserve the right to terminate any account found in breach of these conduct rules at our sole discretion and without prior notice.

All bets placed on the 9piso platform are final once confirmed and cannot be cancelled or amended after submission. Game results — whether from slots, live casino tables, bingo draws, or sports markets — are determined by certified random number generators or official sporting outcomes, and 9piso does not influence or alter these results in any way. In the event of a technical fault or system error that affects a game round or bet settlement, 9piso reserves the right to void the affected bets and return stakes to the players involved. If you believe a result has been settled incorrectly, you may raise a dispute by contacting [email protected] within seven calendar days of the relevant event. Disputes submitted after this window may not be considered. All dispute decisions made by 9piso following investigation are final and binding.

All content on the 9piso platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the exclusive property of 9piso or its licensed content providers and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, modify, publicly display, or create derivative works from any platform content without prior written consent from 9piso. Unauthorised use of any 9piso intellectual property may result in account termination and legal action. The 9piso name, logo, and associated marks are trademarks of the platform and must not be used in any context that implies endorsement, affiliation, or partnership without explicit written approval.

9piso provides its platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding uninterrupted access, error-free operation, or the fitness of the platform for any particular purpose. To the fullest extent permitted by Philippine law, 9piso shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform. This includes, without limitation, loss of funds due to connectivity issues, device failure, or third-party payment provider errors outside our direct control. Our total liability to you in connection with any claim arising from these Terms shall not exceed the amount of funds held in your account at the time the claim arises. Nothing in these Terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded under applicable law.

9piso reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via the contact details on their account. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates. If you do not agree with a revised version of these Terms, you should stop using the platform and contact [email protected] to close your account. All prior versions of these Terms are superseded by the most recently published version.